Jun 27, 2018

Elgato Gaming Support and Eve Support: FAQ about ownership transition

Elgato Gaming has been acquired by Corsair, and Eve Systems is now a separate company.

Elgato Gaming Support and Eve Systems Support will continue without interruption, offering the highest quality assistance that Elgato has provided for the past 16 years.

 
Technical Support


Any owners of Elgato Gaming or Eve Systems products can contact Technical Support exactly as before.  The same Support Specialists are here to help you with any of your questions or concerns.

Elgato Gaming Support - help.elgato.com

Eve Systems Support - help.evehome.com

 
Warranty Coverage


Any Elgato Gaming or Eve Systems products will have the same warranty coverage as before.

The RMA process (to return and exchange any defective products) will change behind the scenes, but we endeavor to make the transition as smooth as possible for all customers. 

More information about the RMA process will be forthcoming, but it always starts by contacting us for assistance.

Elgato Gaming Support - help.elgato.com

Eve Systems Support - help.evehome.com